We use the data we have collected about you to provide you with services, improve our products and services, provide support and send notifications, offers and advertisements, to protect our rights and interests and those of third parties, and to comply with the law. We use information about you to: process your application and provide you with services; identify and prevent any fraud, money laundering and similar criminal activities; contact you informing you of any changes regarding us, our services and your order; ensure and improve the quality of services; manage and improve our websites, keep them secure and ensure that the content is displayed to you on your device in the most efficient way; develop and offer new services; for statistical and market research purposes, to measure or understand the effectiveness of advertising we give to you and others, and to provide you with relevant advertising; advertise (on websites and mobile services, by post, email, phone or SMS) our company's services, including tailoring our offers to your personal preferences

We collect information in three ways: when you provide us with information, for example, in person, filling out our applications (including at our partners and agents), on our websites, using social networks, mail, e-mail, telephone, "online chat" or any other media or services, automatically when you use our website, and When making purchases in our system. Much of our automatic information collection occurs through things like cookies, tracking, pixels, and similar technologies.

Information you provide to us We may collect any information you provide to us: By registering on our website, completing any form or making a purchase using our website. When you report a problem or contact us about our products or services. When you participate in discussion forums, comment on our blog or use other social networking features on our website, advertisements or surveys, other activities carried out through our website or social networks. When you participate in a contest, promotion or survey in any way. If for any other reason contact us by the above methods. The information you provide to us can be: Your name (surname, first name), address, e-mail address and phone number, date of birth, gender. We retain and may use the information you provide us in the ways listed above. Information we collect about you automatically For each visit to your website, we may automatically collect the following information: Technical information, including the type of device used to connect your device to the Internet, browser type and version, time zone setting, browser types and versions, operating system and platform, location (country/city); Information about your visit, including full URLs, clickstreams to, through and from the website (including date and time); Products you view or search for; referring/exit pages, files viewed on our site (eg HTML pages, graphics, etc.), page response times, download errors, length of visit to certain pages. Please also see the section "How do you collect my data?" How long do you keep my data? In general, we do not store your personal data longer than is reasonably necessary, taking into account the purpose for which the data was collected, usually to fulfill our contractual obligations to you, realize our legitimate interests, or as required by statutory retention periods. We use your data for the legally permitted time limits, or even less, depending on whether we see any mutual benefit. (We stop sending mailings/advertisements to those who don't read/open/not interested/unfollow them themselves)

We may transfer your information to certain third parties to fulfill our contractual obligations to you and for other purposes described in this policy: to those who provide services for your identification and authentication on our behalf (payment systems); those who help us in our commercial activities, such as website hosting and development, customer service, provide analyzes on the use of our services, help with marketing activities; to offer and provide services and develop new ones; at any time when required by law, we may disclose information about your use of our services and your visit to our websites, such as to comply with the law and legal process, if we believe in good faith that disclosure is necessary to protect our rights; protect your safety or the safety of others, prevent and investigate fraud, or respond to a government request; we may share your personal data with analysts and search engine operators who help us optimize and improve the website. Your information may be transferred as a result of the sale of all or part of our businesses. for other purposes listed under "WHY DO YOU COLLECT MY DATA?" When transferring data, we are committed to ensuring that the data recipient follows the same security measures for the storage and processing of personal data as we do and require the new GDPR requirements. Your personal data may be processed, stored and transferred to third parties in the manner and to the extent specified in this Privacy Policy and the consents you voluntarily give us from time to time. The processing (including storage) of the data we collect about you may be carried out outside your country of residence or the European Economic Area, such as the United States. The information we transmit may be disclosed to our service providers. This may include processes such as processing payments, collecting data about the use of our websites and services, for advertising purposes (including advertising based on customer behavior), or offering support for your service or product needs. We take all reasonable steps to ensure the security of your personal data in accordance with this Privacy Policy.

You have the following rights: Request access to your personal data; Receive your personal information in a structured, generally accepted and machine-readable format (data portability); Request deletion of personal data in our system (right to be forgotten); Object to the processing of your personal data and restrict the processing of personal data. - In particular, you have the right to object to the processing of your personal data for direct marketing purposes. - If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out prior to the withdrawal of your consent. You have the right at any time in your user profile on our website or by contacting us to refuse (or cancel) receiving our email newsletters, text messages or similar promotional information. At the end of each commercial email, we will provide a link to opt out of receiving our offers. Request data correction or limit the processing of your personal data; Ways you can exercise your rights: Contact us via email info(at)kokoshop.eu and request the information you are interested in or request its deletion

Please contact us with any questions, requests or comments you may have about our Privacy Policy or how we process your data at info (at) kokoshop.eu or by phone at +371 29999050. You can also contact us by mail at: For the data protection specialist SIA "KOKOS" Lāčpleša 92, Riga, LV-1003 Latvia

Our websites and products may contain links to third party websites. These third party websites have their own Privacy Policy. If you visit these sites, you are bound by these policies. What is a cookie? A cookie is a small file that is stored on your device and is used for statistics to improve the functionality of websites and more. How do we use cookies? We use cookies or similar technologies to analyze trends, administer the website, track user activity on the website and gather demographic information about our user base as a whole. Follow up? We automatically collect certain information to generally analyze trends and administer our websites, products and services. Our cookie and tracking policy? We at KOKOS respect your privacy and are committed to maintaining your right to lawful processing and protection of your personal data. Our Cookies and Tracking Policy gives you a clear explanation of how cookies and other tracking technologies are used on our websites, products and services. WHAT IS A COOKIE A cookie is a small file that is downloaded and stored on your device when you visit a website. It contains data that is specific to a particular visitor and website. Cookies are used by all websites and can be used for a number of purposes, for example to remember your choices, to enable online shopping and to compile website statistics. HOW WE USE COOKIES We use cookies or similar technologies to analyze trends, administer the website, track user activity on the website and gather demographic information about our user base as a whole. Cookies are units of information that a website sends to a web browser. The browser stores this information in a file on your device. Cookies allow visitors to navigate the website and (where applicable) enable us to tailor the website and its content to the visitor's needs and improve user experience. If the cookie function is not activated, we cannot ensure the correct functioning of the website and its operation as intended. The cookies we use on our website do not store any data that could directly identify you. The collected cookie data will not be transferred to third parties. No personal information that could identify you will be shared. We use cookies on our websites as follows: We use cookies to protect our customers and to prevent fraudulent activities. We also use cookies to learn how users come to our website and to study how they use it - this helps us improve the quality of services we provide to you. For example, we use Google Analytics, a popular web-based performance analysis service provided by Google. Google Analytics uses cookies to help us analyze how visitors use our website. More information about the use of cookies can be found in Google's Privacy Policy. Similar services that we use are also provided by facebook and linkedin platforms, whose policies can be viewed by clicking on the hyperlinks here: Facebook Linkedin. We use cookies to monitor and manage website data flow. We also use cookies in our advertising campaigns and incentives and to measure their success. This helps us improve the design and structure of the website and the range of offers and incentives. We use two types of cookies on our website: Session cookies. These are temporary cookies that are active only while the computer user accesses the website (or, more precisely, until the user leaves the website and closes the browser). Session cookies help our website remember the steps a visitor has taken on a previous page, eliminating the need to re-enter information. Persistent cookies. Persistent cookies remain on the visitor's computer after visiting our website. These cookies help us identify you as a unique visitor (by storing this information as a randomly generated number). How long this cookie will remain on the user's computer will depend on the type of cookie. Consent to the use of cookies. Before you start using our website, we must obtain your consent to the use of cookies. Therefore, our website has a pop-up window that informs you about the use of cookies and you are asked to accept the use of cookies by clicking "OK". If you do not agree to the use of cookies, but continue to use the website, this is considered as your consent to the use of cookies. Controlling and deleting cookies. We do not use cookies to collect personal information about individual users. If you wish to restrict or block cookies on our website or any other website, you can do so by changing your internet browser settings. For example, you may be able to block all cookies, accept only first-party cookies, or delete all cookies when you exit your browser. To learn more about this option, use the "Help" function of your browser. For information on how to delete cookies from your mobile device's browser, please refer to your device's user guide. Please note that some of the services we provide will not function if you block or delete cookies. FOLLOW-UP Like most websites, we collect certain information automatically. We collect this information to generally analyze trends and administer our websites, products and services. By tracking the web pages our user visits on a particular web site, we do not engage in the collection of personal information about your online activities over time and on third party web sites or online services. Accordingly, we do not currently process or enforce any web browser's "do not track" signal or other mechanisms that allow consumers to make choices about the collection of personally identifiable information about your online activities over time and on third-party websites. In addition, we have not knowingly authorized third parties to collect personally identifiable information about your online activities over time and across different websites while you use our websites. We work with a third party to display advertising on our website or to manage our advertising on other websites. Our third-party partner may use cookies or similar technologies to provide you with advertisements based on your browsing activities and interests. If you want to opt out of interest-based advertising, click here or, if you're in the European Union, here. Please note that you will continue to receive generic advertising (i.e. advertising that is not tailored to your interests and behavior).