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Info about Products

  • How to chose the right size?

    Sizes and measurements may vary for clothes from different manufacturers, so we recommend:
    When ordering leave your measurements:
    Always when placing an order, indicate your measures (height, weight, chest/hip) in the comment box, and we will make sure that the item fits

    Size guide:
    To choose the correct size for you, we recommend that you look at the size guides next to the goods.
    We have created the size guides ourselves, measuring each specific item.
    To make sure you select the correct size, compare the measurements with clothing that suits you well.


    Compare your measurements with the model:
    The product description indicates the size that is on the model in the picture. In the product description, the height of the model is indicated in order to better understand how the product will look on you.


    Ask us:
    If, however, there are doubts about the sizing, you can always contact us by calling +371 29999050 or writing us an e-mail at info@kokoshop.eu.
    We will be happy to take additional measures for your desired item!

  • What does 'pre order' mean?

    Availability is indicated next to the size of each item.
    "in store" - is in stock. The product can be received today in the store, or within 1-3 working days by ordering on the website.
    "pre-order" - not available in stock, but you can order these items. Delivery may take up to 10 working days.

  • How to find the product on the website?

    On our website, the goods are divided into departments - Men's and Women's.
    Under each of the departments, the product is divided into groups of goods, so that it is even easier for you to find the desired item. 
    Use the search and filters:
    You can search for the product by typing the keyword in the search, for example, if you want to look at dresses - in the search, write "dress".
    If you are aware of a specific article number, write the article in the search.
    We also recommend using filters. When entering the "dresses" section, select the filters you need, for example, the size of "evening dress" and "XS" size. 

    I saw the item in the FB video:
    On the website, there is a section "KOKOS live", where you can view all current videos from social our networks
    Below the video you will find the items that are in the specific video.
    If, however, the item is not there, most likely it is already sold out.

  • What does 'One Size' mean?

    "One Size" means that a particular item is available in a single size.
    One Size (S-L) - in parentheses is indicated the size range that will fit. This item will fit in sizes from S (36) to L (40).
    One Size (L-XXL) - This item will fit sizes from L (40) to XXL (44).
    If, however, you can't figure out whether the selected size will suit you, feel free to contact us. We will measure the specific item and help you make a decision.

  • How to properly care for clothes?

    We recommend:
    Before washing clothes, always read the care instruction.
    Divide clothes into groups with similar washing requirements, do not wash everything together. Separate the white clothes, dark and colored.
    Use the water temperature indicated in the instruction. If you are not sure, it is better to choose a lower one than a higher temperature.
    Turn the garment inside out before washing.
    Beware of cleaning products that contain bleach. We recommend using them only for white clothing.
    Do not iron clothes with a hand iron, if this is prohibited in the care instruction, use a steam iron.

  • How long the discount lasts?

    Discount prices are valid as long as the item is available.
    You can search for all discounted items in the "Discounts" section. Which are divided into men's and women's goods. To make shopping more convenient for you.
    Exception: if there is a special sale that lasts a couple of days (for example, Black Friday, etc.) in that case, discounts are applied and available on separate dates.

  • Does the product look the same in life as on the website?

    We photograph most of the items in our studio. We work very hard to ensure that the colors of the product, the material are as close as possible to reality.
    Occasionally, the color of an item may vary depending on the screen or device from which you are viewing it. It depends on the settings of the monitor or smart device.
    If you have questions about any of the goods, materials, or colors. We will be happy to help you, and send you additional pictures.
    Write to us:
    email info@kokoshop.eu
    Social networks. FB (kokoshop) or IG (kokos.live.lv)