1. Before starting to use the website www.kokoshop.eu of SIA "KOKOS" (registration No. 40103374871, legal address - Dienvidu iela 5/1-61, Salaspils, LV2169), please carefully read these terms of use of the website www.kokoshop.eu rules (hereinafter - rules). 2. The website www.kokoshop.eu means the website created by SIA "KOKOS", whose website address is www.kokoshop.eu, with all the information and materials contained therein. 3. By visiting the website www.kokoshop.eu or using the information about goods and services provided on it, you personally or the person you represent, if you act on their behalf, agree to these terms. 4. If you do not agree with these terms, please do not visit and use the website www.kokoshop.eu, as well as do not use the services and information contained therein. 5. We inform you that the purpose of processing the information (including personal data) entered on the website www.kokoshop.eu of SIA "KOKOS" is to provide the services indicated therein and to provide assistance during the use of the website www.kokoshop.eu. 6. SIA "KOKOS" has the right to unilaterally change the content and terms of use of the website www.kokoshop.eu at any time. Such changes shall enter into force after their publication on the website www.kokoshop.eu 7. The moment you start using the website www.kokoshop.eu or carry out any activities on the said website, it will be considered that you are familiar with the rules in force at the time of use and will comply with them. Every user of the website is obliged to regularly read the rules in order to be up to date on the changes made in them. If you do not agree to the terms, it is forbidden to use the website. 8. Users of the website www.kokoshop.eu have the right to use the options and services offered on it at the price valid at the time of offering the relevant service. SIA "KOKOS" has the right to change the prices indicated on the website www.kokoshop.eu at any time and/or to create new paid services at its own discretion. 9. In order to become a registered user of the website www.kokoshop.eu, you must follow the registration procedure specified on the website www.kokoshop.eu. 10. Each user registered on the website www.kokoshop.eu is obliged not to disclose their access data to other persons. If actions are performed on the website www.kokoshop.eu with the profile of a registered user (including the purchase of goods and/or services) using the correct username and password, then it is considered that the actions in the respective profile were performed by the registered user himself. 11. The user of the website agrees to receive information from the website www.kokoshop.eu about various types of current affairs, if the free and unequivocal consent of the user, as a data subject, has been received (except for cases when news is sent to the user on a different legal basis). 12. SIA "KOKOS" is not responsible for any kind of expenses and losses incurred during the use of the website www.kokoshop.eu. 13. In cases where there is uncertainty about filling out the document forms posted on the website www.kokoshop.eu of SIA "KOKOS", please contact the specified contact person on the website www.kokoshop.eu.

14. You must always act in accordance with the procedure indicated on the website www.kokoshop.eu. 15. Do not misuse the information posted on the website www.kokoshop.eu. You may use the services offered on the website only in accordance with the applicable laws and regulations. SIA "KOKOS" has the right to suspend or terminate the provision of services if compliance with the terms of use of the website www.kokoshop.eu is not ensured during the order. 16. When requesting SIA "KOKOS" or a person represented on its behalf to make changes to a registered order that is incomplete, please note that changes can be made by writing an e-mail to info@kokoshop.eu from the e-mail address specified in the order or by contacting SIA "KOKOS", by calling www.kokoshop.eu from the phone number specified in the order: +371 29999050. 17. SIA "KOKOS", finding errors and/or inaccuracies in product prices or descriptions on the website www.kokoshop.eu, has the right to unilaterally cancel the distance contract until the payment for the specific product has been credited. As an exception, the distance contract of SIA "KOKOS" can be canceled in cases where the distance contract was concluded with malice of the other party, or with fraud, or with pressure; due to defects in the ordered goods; due to excessive loss suffered by either party; due to late payment of goods and in other cases specified in regulatory acts. 18. The use of the website www.kokoshop.eu does not grant any ownership rights to the content to which you have the right to access. It is forbidden to use the content of the information posted on the website www.kokoshop.eu, unless there is permission from the owner of this content or other type of permission according to the law. These terms do not grant the right to use any brand or logo included on the website www.kokoshop.eu. It is forbidden to remove, make unintelligible or change the notices visible on the website www.kokoshop.eu or provided through the website www.kokoshop.eu. 19. The website www.kokoshop.eu displays the content and description of goods and other information that is the property of SIA "KOKOS". 20. In connection with the services used, SIA "KOKOS" has the right to send notifications, reminders about the started but not completed services and other information to the entered electronic e-mail address with the aim of improving the quality of service provision. Likewise, SIA "KOKOS" is entitled to send information, including direct calls, about news, promotions and discounts of www.kokoshop.eu and SIA "KOKOS" cooperation partners. You have the right to refuse to receive any news by editing this information in your user profile, unsubscribing from receiving news, clicking on the email link or sending information to the email: info@kokoshop.eu.

21. SIA "KOKOS" informs you that by specifying your e-mail address, you agree that it is included in the database and that a notification/reminder about the initiated but not completed product orders can be sent to it from the website www.kokoshop.eu. 22. By using the website www.kokoshop.eu, you agree that SIA "KOKOS s" or any third party acting on behalf of www.kokoshop.eu can collect and store data that allows you to track and list: 22.1. total number of website visits, 22.2. the number of visitors to each specific website, 22.3. domain names of internet service providers of www.kokoshop.eu visitors, 22.4. IP addresses, 22.5. other data, the purpose of which is to use for the purposes of system administration, as well as to control the use of the www.kokoshop.eu website and organize its improvement. 23. "KOKOS" SIA has the right to transfer the collected and accumulated data on the website www.kokoshop.eu to other companies for information purposes and statistical purposes. 24. SIA "KOKOS" does not associate the user's IP address and e-mail address with data that allows identification of this user. This means that each user session will be recorded, but the user of the www.kokoshop.eu website will remain anonymous. 25. All materials that are sent or entered on the website www.kokoshop.eu become the property of SIA "KOKOS", which SIA "KOKOS" as the owner of the website www.kokoshop.eu is entitled to use for its own purposes, except for natural persons data. 26. Please note that by presenting your e-mail address or sending any information to the website www.kokoshop.eu, you have agreed that SIA "KOKOS" is entitled to use these data only for the purposes mentioned above, including Article 20 of these regulations. for the purpose specified in paragraph.

27. When ordering a product, confirm that you are familiar with and agree to the Privacy Policy of the website www.kokoshop.eu. Personal data provided by buyers is processed in compliance with the laws and regulations governing the processing and protection of personal data. When processing and storing Buyers' personal data, the Seller uses organizational and technical means to protect personal data and prevent their illegal processing. More about Personal Data Processing Privacy Policy 28. When ordering the product, confirm that you are familiar with and agree to the terms of product delivery. 29. When ordering the product, confirm that you are familiar with and agree to the warranty and right of withdrawal. 30. When starting to order a product, by contacting SIA "KOKOS" or the person represented on its behalf, by phone, in writing, in a chat on the website www.kokoshop.eu, by e-mail or on social networks, confirm that you are familiar with and agree to the terms of the website www.kokoshop .eu terms of use and the contact details provided are correct.

31. In the event that any of the clauses specified in these regulations become invalid, it will not affect the rest of the regulations. 32. Any disputes arising from or related to these terms or services will be dealt with in accordance with the requirements set out in the laws and regulations. 33. All intellectual property rights regarding the website www.kokoshop.eu belong exclusively to SIA "KOKOS". In case of violation of these rights, the guilty person shall be held liable as stipulated in the regulatory acts, and shall also be fully responsible for all damages that have been or could be caused to SIA "KOKOS" and third parties. 34. For information on how to contact SIA "KOKOS", see the "Contacts" section of the website www.kokoshop.eu.

35. In cases where the buyer pays for the product ordered on the website www.kokoshop.eu and receives it at the www.kokoshop.eu customer center, the following documents certifying the purchase of the product (hereinafter - transaction) are issued: a. Cashier's check; b. Bill of lading; c. Warranty card (if required). 36. In cases where the ordered product is delivered to the address specified by the buyer, the document confirming the purchase is the goods delivery note, which is sent to the e-mail specified in the order of the relevant product. 37. A warranty coupon is also sent to the e-mail specified in the product order for products that require it. 38. The fact that the buyer has received the product is confirmed by: a. Upon receipt of the ordered product with standard delivery - the buyer's signature on the electronic terminal of the courier/order issuer; b. Upon receipt of the ordered item in parcels - manual entry of the code by the buyer to remove the item order.

Registration on the Seller's website is not mandatory for placing orders. In the event that the Customer chooses to register, he must correctly fill in all the required fields that appear when selecting the "Register" function. In the event that the Customer chooses to make a purchase without registration, he must correctly fill in all the required fields necessary for placing the Order.

When the customer has found the desired product on the website, it is necessary to select the "Add to cart" function. To continue viewing other Products, you need to use the "Continue shopping" function. To review the contents of the Basket, you need to open the basket on the right side of the home page. When the Customer has selected all the necessary Products and the content of the basket meets the Customer's wishes, the Customer must choose the method of delivery of the goods and the method of payment. After checking all the information entered by the Customer, it is necessary to select the "Order" function. The Seller processes the Order during the day and sends the Order confirmation/invoice to the e-mail address specified by the Customer. In the event that the information materials placed on the Website do not fully reflect the characteristics of the Product (color, shape, dimensions, technical parameters), before placing the Order, the Customer has the right to contact the Seller to clarify the characteristics of the Product. If the Customer has not turned to the Seller with a request for additional information, it is considered that the Customer had complete information about the Product's characteristics at his disposal when placing the Order. The seller has the right to fully or partially cancel the Order in the following cases: if the Buyer regularly violates these Terms and Conditions; if the Buyer has not made payment within the specified term; if the ordered Product is not available. The Seller informs the Customer about the complete or partial cancellation of the Order by sending an e-mail and the e-mail address specified by the Customer. If the Seller has canceled the Order after the Buyer has already made the payment, the paid money is returned to the Buyer using the same payment method used by the Buyer when paying for this Order.

Customer and Seller are responsible for compliance with these terms and conditions. If, by violating these terms and conditions, one of the parties has caused damage to the other party, it shall be liable for its offense in accordance with the procedures established by the legislation of the Republic of Latvia. All disagreements that have arisen between the Customer and the Seller are resolved through negotiations. The Customer and the Seller are not responsible for violations of these terms and conditions if they are caused by force majeure, incl. activities of state authorities, fires, floods, other natural disasters, hostilities, mass riots, etc. due to entry.

Consent to receive marketing communications
By placing an order or registering on KOKOS, the Buyer has the opportunity to consent to receive marketing communications, including newsletters, special offers, information about promotions and other promotional materials. Consent is expressed by ticking the relevant check box during registration or order placement.

Opting out of notifications
The Buyer has the right to opt-out of receiving marketing communications at any time by clicking on the unsubscribe link at the bottom of each marketing email or by contacting the Seller by email at: info@kokoshop.eu.

Purpose of data processing
The Buyer's email address may be used for the following purposes:

To send marketing communications (subject to the Buyer's consent).
For notifications of order status, delivery or other important details related to orders placed.
Third party involvement
The Seller may use third party services (such as email marketing tools) to provide marketing communications. In these cases, the Buyer's data will be processed solely within the framework of the contract, in compliance with confidentiality requirements and data protection regulations.